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Being the first person someone confides in about suicidal thoughts is a serious responsibility—but you don’t need to be a therapist to make a difference. You just need to be present, compassionate, and informed. This guide gives you practical steps to take as a suicide advisor—whether you’re a friend, coworker, mentor, or concerned peer.
Step 1: Stay Calm, Stay Present
When someone opens up to you, your calm response can be grounding. Don’t panic, judge, or try to ‘fix’ things immediately. Use active listening: make eye contact, use affirming language, and validate their pain.
Step 2: Ask Direct, Caring Questions
Asking about suicide does NOT plant the idea—it gives permission to speak honestly.
Say things like: ‘Are you thinking about ending your life?’ or ‘Have you thought about how or when?’
If they say yes, stay with them and go to the next step.
Step 3: Don’t Promise Secrecy
Your responsibility is to help them stay alive. If someone is in danger, you must get professional help—even if it breaks their trust short-term.
Step 4: Connect Them to Help
Call 988, guide them to a mental health professional, or help them make a safety plan. Offer to go with them to an appointment or call a trusted adult if they’re a minor.
Step 5: Follow Up
After the crisis moment, check in. Continue being a steady presence. Ask: ‘How are you today?’ ‘What’s helping you cope this week?’
Consistency saves lives.
Additional Tips for Suicide Advisors